Terms & Conditions

Overview

This website is operated by SP United Japan K.K. (“we”, “us”, “our”). When used in this website, references to “we,” “us,” or “our” refer to SP United Japan KK. We provide all information, tools, and services offered through this Web site to you conditioned on your acceptance of all terms, conditions, policies, and notices stated herein.

By visiting our website or purchasing any products from us, you are using our “Services” and agree to be bound by the following terms and conditions of use (“Terms of Use” or “Terms”) and any additional terms, conditions and policies incorporated by reference Terms and Conditions. These Terms of Use apply to all users of the Site (including, without limitation, browsers, vendors, customers, merchants, and content providers).

Article 1 - Online store terms of use

1. By agreeing to these terms and conditions, you represent that you are of legal age of majority (18) in Japan or have the legal authority to allow minors to use this site.

2. You shall not use our products for any illegal or unauthorized purpose or in violation of the laws of Japan (including but not limited to copyright laws and unfair competition prevention laws).

3. Shall not transmit viruses or code of a destructive nature.

4. The service will be terminated immediately in the event of any violation or infringement of the Terms of Use.

Article 2 - General terms of use

1. We reserve the right to refuse service at any time and for any reason.

2. Your content, with the exception of credit card information, may be transmitted unencrypted and is subject to change to adapt to the technical requirements of network transmission and connecting networks. Credit card information is always encrypted.

3. Reproduction, sale, resale, or unauthorized use of the service or its content without express written permission is prohibited.

Article 3 - Accuracy, completeness, and timeliness of information

1. The company does not guarantee that the information provided on the site is complete or up-to-date.

2. The information provided is for informational purposes only and we recommend that you verify the primary source of the information. 

3. The Company is not obligated to update or correct the information, but may make changes without notice.

Article 4 - Changes in services and prices

1. We reserve the right to change the prices of our products and services without notice.

2. We will not be liable to you or any third party for any change, discontinuance, or price revision of our services.

Article 5 - Products or services

1. Some products or services may only be available for purchase online through this website. These products or services may be in limited quantities and are subject to return or exchange only in accordance with our return policy. 

2. The colors and images of the products displayed are as accurate as possible, but colors may vary depending on your monitor settings.

3. We reserve the right to limit the geographic area or person to whom the product is sold. 

4. All statements regarding products or product pricing are subject to change at any time without notice at our sole discretion.

5. We reserve the right to discontinue any product at any time.

6. Any offer for any product or service offered by us is void where prohibited by law or regulation. 

7. we do not warrant that any purchased products or services will meet expectations or that defects in service will be corrected.

Article 6 - Accuracy of billing and account information

1. The Company reserves the right to refuse any order placed by you.

2. We may, at our sole discretion, limit or cancel the quantity of purchases per customer, per household, or per order. These limits may include orders placed under the same customer account, using the same credit card, or using the same billing or shipping address. 

3. If we change or cancel an order, we will attempt to notify you by contacting you at the email address, billing address, or phone number you provided when placing the order.

4. We reserve the right, in our sole discretion, to limit or prohibit any order that we deem to have been placed by a distributor, reseller, or agent.

5. You agree to provide current, complete, and accurate purchase and account information for all purchases at the Store. You also agree to promptly update your account information, including your email address, credit card number, and expiration date, in order to complete transactions and contact you as necessary.

Article 7 - Optional tools

1. We may provide you with access to tools provided by third parties, but we do not monitor, control, or participate in those tools.

2. You understand and agree that we provide access to these tools on an “as is” and “as available” basis.

3. We make no warranties, representations, or conditions of any kind and do not endorse these tools. 

4. We also disclaim any liability arising out of or in connection with your use of any Third Party Provided Tools.

5. If you use any tools provided through the Site, you do so entirely at your own risk and discretion. You must also fully understand and agree to the terms of use of the applicable third party provider before using such tools.

6. We may also, in the future, offer new services and/or features through the Website (including, the provision of new tools and resources). These new features or services will also be subject to these Terms of Use.

Article 8 - Third party links

1. Certain content, products, and services offered through our services may involve third parties.

2. Third party links on the Site may direct you to external sites unrelated to the Company.

3. We are not responsible for reviewing or evaluating the content of third parties or its accuracy. The Company does not endorse and is not responsible or liable for any third party materials, websites, or any other materials, products, or services.

4. We are not responsible for any damages or losses incurred in connection with the purchase or use of any goods, services, resources, or content, or any other transactions through third party websites.

5. You agree to fully review and understand the policies and practices of any third party before conducting any transaction.

6. You should direct any concerns or questions regarding a third party's products directly to that third party.

Article 9 - user comments, feedback, and other submissions

1. You submit certain submissions (e.g., contest entries) at our request, or you submit creative ideas, suggestions, plans, plans, or other materials online, by e-mail, by mail, or otherwise, even though we have not asked you to do so (collectively, “Comments”), you agree that we may edit, reproduce, publish, distribute, translate, and otherwise use such content in any and all media at any time, without limitation.

2. We shall have no obligation to

- Obligation to keep comments confidential
- Obligation to pay compensation for comments
- Obligation to respond to comments.

3. We also reserve the right, but have no obligation, to monitor, edit, or delete the following content. In addition, we reserve the right, but have no obligation, to monitor, edit, or remove the following content; however, these actions are at our sole discretion.

 - Illegal, inappropriate, threatening, libelous, defamatory, obscene, indecent, or otherwise objectionable content.
 - Content that violates the intellectual property rights of any third party or these Terms of Use.

4. You agree that your Comments do not violate the rights of any third party, including copyright, trademark, privacy, publicity, or other personal or proprietary rights.

5. You agree that your comments will not contain defamatory, illegal, abusive, or obscene material, and will not contain computer viruses or other malware that could affect the operation of the Service or any associated website.

6. You shall not use a false email address, impersonate anyone other than yourself, or mislead us or any third party as to the origin of your comments. You are also solely responsible for the comments you post and for their accuracy. The Company shall not be responsible for, and shall not be liable for, any comments posted by you or any third party.

Article 10 - Handling of personal information

1. Any personal information you submit through the Store will be managed in accordance with our Privacy Policy. Please refer to our Privacy Policy for more information.

Article 11 - Errors, inaccuracies, and omissions

1. Information on the Site or Service may contain typographical errors, inaccuracies, or omissions. This includes, but is not limited to, product descriptions, prices, promotions, offers, shipping charges, delivery times, and availability.

2. We reserve the right to correct these errors, inaccuracies, or omissions and to change or update the information or cancel orders based on incorrect information without prior notice (this includes changes or cancellations after you have confirmed your order).

3. We are under no obligation to update, correct, or clarify any information on the service or related websites, including in particular pricing information, except as required by law.

4. An indication of an update date on the service or related website does not imply that all information is up-to-date.

Article 12 - Prohibitions

In addition to any other prohibitions stated in these Terms of Use, you are prohibited from using the Site or its content for any of the following purposes.

(a) Use the Site for any illegal purpose
(b) Soliciting or causing others to solicit or engage in illegal activities
(c) Violate any international, federal, state, or local law, ordinance, or regulation
(d) Infringe or violate the intellectual property rights of the Company or any third party
(e) Harassment, abuse, insult, harm, libel, slander, defamation, or discriminatory conduct
(f) Transmit false or misleading information
(g) Uploading or transmitting viruses or other malicious code that interferes with the functionality or operation of the Service, any affiliated websites, other websites or the Internet
(h) Collect or track personal information about others
(i) Spamming, phishing, pharming, impersonating, crawling or scraping
(j) Use the Service for any obscene or immoral purposes
(k) Interfering with or circumventing the security features of the Service, related websites, other websites, or the Internet.

The Company reserves the right to immediately suspend or terminate your use of the Service or related websites if you violate any of the above prohibitions.

Article 13 - Disclaimers and limitation of liability

1. The company does not warrant that your use of the service will be uninterrupted, delayed, secure, or error-free.

2. The company does not warrant that results obtained from use of the service will be accurate or reliable.

3. We reserve the right to temporarily or indefinitely suspend or completely terminate the service without notice.

4. All products and services provided through our services are provided on an “as is” and “as available” basis, unless otherwise expressly stipulated by us.

5. All warranties and conditions, express or implied, including, but not limited to, the implied warranties and conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.

6. Neither SP United Japan K.K. nor our team (including directors, employees, contractors, suppliers, and service providers) shall be liable for any damage, loss, or harm arising out of your use of our services or purchase of products through our services. 
This includes:

- Personal injury, economic loss, or legal claims
- Any direct or indirect damages (e.g., loss of money, loss of data, additional costs, etc.)
- Other problems caused by errors or missing information on the service

We will not be liable for any damages related to the use of the service, even if we have been advised of the possibility of the problem in advance.

Article 14 - Indemnification

1. You agree to indemnify, defend, and hold harmless SP United Japan KK and its parent company, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, employees.

- Violates these Terms of Use or related terms and conditions
- Violates any law
- Violates the rights of any third party

If this results in a claim or suit from a third party, you agree to indemnify us for all damages and expenses, including our attorneys' fees (to the extent reasonable).

Article 15 - Severability clause

1. If any provision of these Terms of Use is determined to be illegal, invalid, or unenforceable, that provision shall remain in full force and effect to the maximum extent permitted by applicable law. In addition, the unenforceable portion shall be deemed severable from these Terms of Use, but this determination shall not affect the validity or enforceability of the remaining provisions.

Article 16 - Termination of contract

1. The obligations and liabilities of the parties arising prior to the date of termination of the contract shall continue to be valid after termination of the contract. These Terms of Use shall remain in effect until either the customer or the Company decides to terminate the contract. You may terminate these Terms of Use at any time by notifying us that you no longer wish to use the service or by ceasing to use the Site. 

2. We reserve the right to terminate this Agreement without prior notice if, in our sole discretion, we determine that you have violated or are suspected of having violated any provision of these Terms of Use. In such case, you shall be liable for all payment obligations incurred up to the date of termination. We also reserve the right to restrict or prohibit your access to the Service (or any part thereof).

Article 17 - Entire agreement

1. The failure of us to exercise or enforce any right or provision of these Terms of Use shall not constitute a waiver of such right or provision. 2.

2. These Terms of Use and any policies or operating rules we post regarding the Site or the Service constitute the entire agreement between you and us and govern your use of the Service. These Terms of Use and any policies or operating rules posted by us regarding the Site or the Service constitute the entire agreement between you and us and govern your use of the Service, and supersede and replace any and all prior or contemporaneous agreements, communications, or proposals (whether oral or written). This includes any prior versions of these Terms of Service.

3. Any ambiguity in the interpretation of these Terms of Use shall not be construed against us.

Article 18 - Governing Law

1. These Terms of Use and any separate agreements for any and all services provided by the Company shall be governed by and construed in accordance with the laws of Japan.

Article 19 - Modification of Terms of Use

1. You may review the most current Terms of Service at any time on this page.

2. We reserve the right, at our sole discretion, to update, modify, or replace any part of these Terms of Use, and we will notify you of such changes on our website. It is your responsibility to check our website periodically to review the changes.

3. Your continued use of our website or services after any changes to these Terms of Use have been posted shall be deemed acceptance of such changes.

Article 20 - Contact Information

SP United Japan K.K.
E-mail address: support@sp-connect.co.jp
Phone Number: 043-216-3601 (Office Hours: 10:00 a.m. - 5:00 p.m., Monday through Friday)