Delivery
Shipping Delay Notice:
Due to the earthquake, delivery delays are occurring mainly in Hokkaido and the Tohoku region. Thank you for your patience.
Please check Sagawa Express for details.
Shipping Fees:
We offer free shipping across Japan, including remote islands such as Hokkaido and Okinawa.
Shipping and Delivery:
All orders are shipped from within Japan.
Orders are typically dispatched within 1 to 6 business days. However, during peak seasons, there may be delays in delivery. We appreciate your understanding in advance.
Once your order has been shipped, you will receive a notification via email.
Important Notice:
Please provide an accurate and deliverable address to ensure successful delivery.
If an undeliverable address is provided, delays or returns may occur.
In such cases, the reshipping fee may be charged to the customer. Please double-check your address before placing an order.
Golden Week Delivery Schedule:
Thank you very much for your continued patronage.
We would like to inform you of our delivery operations during the 2026 Golden Week period as follows:
Delivery Schedule
- April 28 (Tue): Normal shipping
- April 29 (Wed, Holiday): No deliveries
- April 30 (Thu) – May 1 (Fri): Normal shipping
- May 2 (Sat) – May 6 (Wed, Holiday): No deliveries
- From May 7 (Thu): Normal business operations
Notes Regarding Delivery
Due to increased nationwide logistics before and after the holidays, deliveries may take longer than usual. We kindly ask that you place your orders with sufficient time in advance.
