Shipping

[Important Notice] Temporary Suspension of Sagawa Express Shipment Tracking Service

Due to unauthorized access by a third party to Sagawa Express Co., Ltd.'s website, the company's shipment tracking service is currently unavailable. As a result, customers are unable to check the delivery status of their packages.For the latest updates and information regarding customer support, please visit the official Sagawa Express website:

https://www2.sagawa-exp.co.jp/information/list/

You can also refer to the shipping confirmation email sent by our store for information regarding your shipment. We sincerely apologize for any inconvenience this may cause and appreciate your patience and understanding.

Shipping Delay Notice:

Due to the earthquake, delivery delays are occurring mainly in Kumamoto Prefecture. Thank you for your patience.

Please check Sagawa Express for details.

Shipping Fees:

We offer free shipping across Japan, including remote islands such as Hokkaido and Okinawa.

Shipping and Delivery:

All orders are shipped from within Japan.

Orders are typically dispatched within 1 to 6 business days. However, during peak seasons, there may be delays in delivery. We appreciate your understanding in advance.

Once your order has been shipped, you will receive a notification via email.

Important Notice:

Please provide an accurate and deliverable address to ensure successful delivery.
If an undeliverable address is provided, delays or returns may occur.

In such cases, the reshipping fee may be charged to the customer. Please double-check your address before placing an order.