[Notice] Delivery Delays and Temporary Service Suspensions Due to Heavy Rain in the Kanto Region

Due to heavy rain in the Kanto region on August 13, 2026, flooding and road closures have affected delivery services. As a result, pickups and deliveries have been temporarily suspended in some areas, and delays are occurring.

Affected areas may change depending on weather and road conditions.

We sincerely apologize for any inconvenience and appreciate your understanding.

For the latest delivery information, please check the Sagawa Express website.

Shipping Delay Notice:

Due to the earthquake, delivery delays are occurring mainly in Kumamoto Prefecture. Thank you for your patience.

Please check Sagawa Express for details.

Shipping Fees:

We offer free shipping across Japan, including remote islands such as Hokkaido and Okinawa.

Shipping and Delivery:

All orders are shipped from within Japan.

Orders are typically dispatched within 1 to 6 business days. However, during peak seasons, there may be delays in delivery. We appreciate your understanding in advance.

Once your order has been shipped, you will receive a notification via email.

Important Notice:

Please provide an accurate and deliverable address to ensure successful delivery.
If an undeliverable address is provided, delays or returns may occur.

In such cases, the reshipping fee may be charged to the customer. Please double-check your address before placing an order.