🎉 GW Sale: Enjoy 20% OFF all items!

Use code GWSP20 (April 18–May 6)

Privacy Policy

Privacy Policy of SP United Japan Inc.

This Privacy Policy explains how your personal information is collected, used, and shared when you visit https://www.sp-connect.co.jp (hereinafter referred to as the “Site”) or make a purchase.

Personal Information We Collect

When you access the Site, certain information about your device is automatically collected, including details about your web browser, IP address, time zone, and some cookies installed on your device. Additionally, as you browse the Site, we collect information about the web pages and products you view, the websites or search terms that referred you, and how you interact with the Site. This automatically collected information is referred to as “Device Information.”

Technologies Used to Collect Device Information

  • Cookies: Data files placed on your device or computer. These typically contain an anonymous unique identifier. For more details about cookies and how to disable them, visit www.allaboutcookies.org.
  • Log Files: Track actions on the Site and collect data such as IP address, browser type, Internet Service Provider, referring/exit pages, and date/time stamps.
  • Web Beacons, Tags, Pixels, Cookies, Local Storage, Session Storage, Fingerprint Technology, Server Logs: Electronic files used to record information about how you browse the Site.
  • Marketing Data: We collect audience data provided by advertising platforms.
  • Membership Data: We may collect user purchase history and usage of benefits.
  • User-Generated Content: We may collect content such as product reviews or social media posts that use relevant hashtags.

Additionally, when you make (or attempt to make) a purchase through the Site, we collect certain information, including your name, billing and shipping address, payment details (such as credit card number, bank transfer details, QR code payment information), email address, and phone number. This information is referred to as “Order Information.”

In this Privacy Policy, “Personal Information” refers to both Device Information and Order Information.

How We Use Your Personal Information

We generally use the collected Order Information to process orders made through the Site (including processing payment details, arranging shipping, and issuing invoices or order confirmations). Additionally, we use this Order Information for the following purposes:

  • To communicate with you.
  • To screen orders for potential risk or fraud.
  • To provide information or advertising about our products or services based on your preferences.

We use Device Information (especially IP addresses) to screen for potential risks or fraudulent activity and to improve and optimize the Site (for example, by generating analytics on how users browse and interact with the Site or evaluating the effectiveness of marketing and advertising campaigns).

Sharing Your Personal Information

For the purposes outlined above, we share your Personal Information with third-party services. For example:

Lastly, we may share your Personal Information to comply with applicable laws and regulations, respond to legal requests such as subpoenas or search warrants, or protect our rights.

Behavioral Targeted Advertising

As mentioned above, we use your Personal Information to provide targeted advertisements or marketing communications that we believe may be of interest to you. For more details on how targeted advertising works, visit the Network Advertising Initiative’s educational page.

Do Not Track

Even if your browser sends a “Do Not Track” signal, our data collection and usage methods will not change.

Your Rights

If you are a resident of the European Union (EU), you have the right to access, correct, update, or request the deletion of your Personal Information. To exercise this right, please contact us using the information below.

Additionally, if you are an EU resident, please note that we process your Personal Information to fulfill contracts with you (such as when you place an order through the Site) or to pursue our legitimate business interests. Your Personal Information may also be transferred outside of Europe, including to Canada and the United States.

Data Retention

When you place an order through the Site, we will retain your Order Information for record-keeping purposes unless you request its deletion.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or regulatory obligations.

Contact Us

If you have any questions regarding this Privacy Policy, please contact us via email at support@sp-connect.co.jp or by mail at:

Address:
SP United Japan Inc.
Konan Asset Chiba Chuo Building 6F
36-10 Sakae-cho, Chuo-ku, Chiba-shi, Chiba 260-0016, Japan