Legal Info

Distributor Name

SP United Japan K.K.

(Brand name: SP Connect)

Name of Representative

Thomas Krenn

Address of Head Office

36-10 Sakae-cho, Chuo-ku, Chiba-shi, Chiba

Konan Asset Chiba Chuo Building 6F, 260-0016, Japan

Phone Number

043-216-3601 (Office hours: weekdays from 10:00 to 18:00)

E-mail Address

support@sp-connect.co.jp

Website URL

https://www.sp-connect.co.jp

Sales Price

The price including consumption tax is shown on each product page.

Additional Charges

As a general rule, shipping is free within Japan. However, if you request re-delivery or change of delivery address for your convenience, a separate re-delivery fee may be incurred.

Time of Delivery

Prepayment: We will ship within 2 business days after confirmation of payment.

Other payment methods: We will ship within 2 business days after your order is placed.

Payment Methods

Credit card, Apple Pay, Google Pay

Time of Payment

Credit card payment: Payment is confirmed at the time of product order.

Convenience store payment: Payment must be made within 48 hours.

Shipping Charges

Free shipping throughout Japan

Returns and Exchanges

Returns and exchanges are accepted within 30 days of purchase, provided the following conditions are met.

  • Must be in the original packaging
  • Must be unused
  • Must be undamaged
  • Must be in resalable condition

Initial Defects

You may return any item that is initially defective within 30 days of purchase.

Return Shipping Costs

We will bear the shipping costs for defective products, while the customer will bear the shipping costs for returns or exchanges made by the customer.